Shipping policy

Shipping Policy
Preorder items will be printed and shipped a few weeks after the preorder ends.
Small batch items (non preorders) will be packed within 7-10 business days if currently in stock. If an item is in the production queue for reprint, it may take 1-5 weeks to ship.

*If you ordered both preorder and small batch items, they will be shipped together once the preorder has closed. To get in stock items shipped earlier, please order them separately.

 

Shipping Fees
Shipping fees are calculated based on current USPS rates and are applied at checkout. Please note we ship out of Austin, Texas so international shipping rates will be higher.

Duties & taxes for select countries are calculated during checkout. If these are not paid upfront, you may have to pay duties & taxes upon receiving the order.

Domestic Standard Shipping: 9-12 business days once shipped.
International Standard Shipping: 12-15 business days once shipped.

 

Incorrect Shipping Address
If you accidentally added the wrong shipping address, please email merch@rawpaw.ink so we can update it before it ships out.

Please make sure you add proper shipping address with Full Name, Street, Apartment Number (if applicable), City, State, Country, and Zip Code.

Once the order ships we are not responsible for an incorrect shipping address.
For any order that comes back to us, you will be responsible for any additional shipping fees this incurs.

 

Order Returned due to Incorrect Address
If your order was returned to us because of an invalid address or missing apartment number we can ship it back out to you. You will be contacted via email once the order arrives back to us, and will be liable to pay for additional shipping.

Orders will be held for 60 days. If no response is received by the buyer, the order is considered “abandoned” and will be returned to stock. No refunds are given for abandoned orders.